Contact us
We’re here to help — whether you have questions about products, orders, or anything else.
At earphonecase.store, we value clear communication and fast support to ensure your experience is smooth and reliable.
📍 Our Contact Information
Address:
526 Rue du Gîte
Québec, QC
Canada
Email:
support@earphonecase.store
Phone:
782-487-2361
🕒 Support Hours
Our support team is available:
- Monday to Friday: 9:00 AM – 6:00 PM (EST)
- Saturday: 10:00 AM – 4:00 PM (EST)
- Sunday: Closed
We aim to respond to all inquiries within 24–48 business hours.
💬 How We Can Help
Feel free to contact us for:
- Order status & tracking
- Product information
- Returns & refunds
- Shipping inquiries
- General support
📦 Order Support
If you are contacting us about an order, please include:
- Your order number
- The email used for purchase
- A brief description of your request
This helps us assist you faster.
🤝 Our Commitment
We are dedicated to providing:
- Clear and honest communication
- Fast response times
- Reliable customer service
Your satisfaction is important to us, and we’re always ready to assist.