Clear Shockproof AirPods Case

At earphonecase.store, we are committed to delivering high-quality products designed to meet your expectations. If for any reason you are not fully satisfied with your purchase, we are here to help.

🕒 Return Window

You have 30 days from the date of delivery to request a return or refund.

After 30 days, unfortunately, we are unable to offer a refund or exchange.

✅ Eligibility for Returns

To be eligible for a return:

• The item must be unused, unworn, and in its original condition
• The item must be returned in its original packaging
• Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

❌ Non-Returnable Items

The following items are not eligible for return:

• Items marked as final sale
• Gift cards
• Items damaged due to misuse or improper handling
• Items returned without prior approval

🔄 Return Process

To initiate a return:

1. Contact us at support@earphonecase.store
2. Provide your order number and reason for return
3. Our team will review and provide return instructions

Do not send items back without prior confirmation.

💸 Refunds

Once your return is received and inspected:

• You will be notified of approval or rejection
• If approved, a refund will be issued to your original payment method

Processing time:

• Refunds may take 5–10 business days to reflect depending on your bank or payment provider

🔁 Exchanges

We only replace items if they are:

• Defective
• Damaged upon arrival

If you need an exchange, contact us with photo/video evidence.

🚚 Return Shipping

• Customers are responsible for return shipping costs (unless item is defective)
• Shipping costs are non-refundable

⚠️ Late or Missing Refunds

If you haven’t received a refund:

• Check your bank account again
• Contact your payment provider
• Then contact us for assistance

🤝 Our Commitment

We aim to make the return process simple, transparent, and fair.